Chapter 6D
Courses
Driving skill development with comprehensive, modular content
While videos and guides helps users understand specific features and workflows, structured courses are essential for developing true product mastery. Course development transforms individual learning content into cohesive learning paths that guide users from basics to advanced usage.
Think of videos as quick-reference guides, while courses are the comprehensive playbook. They work together: videos show the "how," while courses build the complete "why" and "what else" that users need for long-term success.
6D.1 Why Courses Matter
What you're building: Structured learning paths that guide users from basics to advanced usage.
Structured courses serve several critical functions in customer education:
Complete Knowledge Transfer
User Empowerment
Business Impact
6D.2 Best Authoring Tools for Course Development
What you're choosing: The right tool for building structured, interactive courses.
Adobe Captivate
Quick Overview: Advanced e-learning development platform with responsive design and sophisticated interactivity
Best for: Enterprise teams creating complex, SCORM-compliant courses with software simulations
Key Features:
Limitations:
Articulate 360
Quick Overview: Comprehensive e-learning suite with both web-based and desktop authoring
Best for: Teams needing flexible course creation options with modern design capabilities
Key Features:
Limitations:
iSpring
Quick Overview: PowerPoint-based course authoring tool for quick course creation
Best for: Teams familiar with PowerPoint wanting to create professional courses quickly
Key Features:
Limitations:
| Feature | Adobe Captivate | Articulate 360 | iSpring |
|---|---|---|---|
| SCORM/xAPI Support | ✓ | ✓ | ✓ |
| Responsive Design | Advanced | Advanced | Basic |
| Software Simulations | Advanced | Basic | Basic |
| Learning Curve | Steep | Moderate | Easy [for PPT users] |
| Mobile Learning | ✓ | ✓ | ✓ |
| Collaboration | Limited | ✓ | Limited |
| Updating Ease | Complex | Moderate | Easy |
